Terms of service

These Terms of Service ("Terms") govern your use of the Ronival website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Company Information

Ronival
107 Borough High St
London SE1 1NL
United Kingdom

Email: Support@Ronival.Shop
Phone: +44 20 7403 2380

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian

You agree not to use our website for unlawful purposes.

3. Products & Availability

All products are subject to availability.

We reserve the right to:

Modify or discontinue products
Correct pricing errors
Limit quantities purchased

Product descriptions and images are provided as accurately as possible, but slight variations may occur.

4. Pricing & Payment

All prices are displayed in the applicable currency
Prices include applicable UK taxes unless otherwise stated
Payment must be made in full at checkout

Payments are processed securely via third-party payment providers. We do not store full card details.

If a pricing or technical error occurs, we reserve the right to cancel affected orders and issue a refund.

5. Order Acceptance

After placing an order, you will receive a confirmation email. This does not constitute acceptance of your order.

A contract is formed only when your order is dispatched.

We reserve the right to refuse or cancel orders in cases of:

Suspected fraud
Payment failure
Incorrect pricing
Stock unavailability

6. Shipping & Delivery

Handling time: 1–2 business days
Estimated delivery time: 3–4 business days (UK)

Delivery times are estimates and not guaranteed.

Risk in goods passes to you upon delivery.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Customers have the right to return eligible goods within 30 days of delivery in accordance with UK law.

For full details, please refer to our Return & Refund Policy page.

8. Faulty or Misdescribed Goods

If goods are faulty, damaged, or not as described, you are entitled to remedies under the Consumer Rights Act 2015, including repair, replacement, or refund.

Nothing in these Terms limits your statutory rights.

9. Intellectual Property

All website content, including text, images, logos, graphics, and design, is the property of Ronival and may not be reproduced without written permission.