Privacy policy

Ronival ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Company Information

Ronival
107 Borough High St
London SE1 1NL
United Kingdom

Email: Support@Ronival.Shop
Phone: +44 20 7403 2380

For privacy-related inquiries, please contact us at the email above.

2. Personal Data We Collect

We may collect and process the following personal information:

Full name
Billing and shipping address
Email address
Telephone number
Payment details (processed securely via third-party providers)
Order history
IP address and device information
Browser type and usage data

We collect information when you:

Place an order
Create an account
Contact customer support
Subscribe to marketing communications
Browse our website

3. How We Use Your Data

We use your personal data to:

Process and deliver your orders
Provide customer service and support
Communicate order updates
Improve website performance and user experience
Prevent fraud and maintain security
Comply with legal obligations

Where required, we rely on lawful bases such as contract performance, legal obligation, legitimate interest, or your consent.

4. Payment Processing

All payments are processed securely through trusted third-party payment providers. We do not store full credit or debit card details on our servers.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

Payment service providers
Shipping and logistics partners
IT and website hosting providers
Marketing service providers (where consent is given)
Legal authorities where required by law

All third parties are required to safeguard your data.

6. International Transfers

Some service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data Retention

We retain personal data only as long as necessary to:

Fulfil contractual obligations
Meet legal, accounting, or regulatory requirements
Resolve disputes

8. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us at Support@Ronival.Shop.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve functionality
Analyse traffic and performance
Personalise your experience

You may manage cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

However, no internet transmission is completely secure.